"Throughout the process of renting our first home together, James and his colleagues have been exemplary. From arranging prompt viewings, pushing through paperwork and references as quickly and smoothly as possible, and being there to answer many a phone call, they have been second to none. Even now, after moving in to our lovely new home, James is just at the end of the phone or computer to answer any ongoing queries and rectify any issues swiftly and with ease. We couldn't be more grateful and are pleased that it will be Langford Rae that we continue our journey with."
"We had the exceptional good fortune of having James guide & help us rent a property in what is difficult & different times. He’s professionalism was outstanding & answered any questions we had promptly. An excellent service from a top rate company, would certainly recommend to family & friends."
"We've recently purchased our house through Landford Rae. Throughout the whole process they have provided regular communication and updates of the status of the chain. They've been extremely attentive and they've made the whole process feel open and easy which is extremely important when buying/selling. I would definitely recommend Langford Rae to both sellers and buyers."
"Back in May 2013 I went to view a flat in Chislehurst. It was beautifully refurbished to a very high spec. and I instantly fell in love with the place and the surrounding area. I then met my Landlord Neil Durrant to discuss all the paperwork etc. He was nothing but kindness itself, very approachable, informative and professional in every sense of the word. Ar times over the past years appliances needed fixing, changing etc. Whenever I called the Company to discuss these matters, I was always met with a welcoming and understanding manner on every aspect , and whatever needed to be fixed was done quickly, efficiently and to a very high standard. I have been very happy with my beautiful accommodation and the excellent service provided by my Landlord and Langford Rae."
"We rented out a property in Orpington through Langford Rae and are absolutely satisfied with them. The whole team works with you at a personal level so that your needs and comforts are all met. Highly professional! My agent is also property manager for the Landlord, who keeps in touch with me weekly or whenever I email and the responses and actions are immediate and satisfactory."
"From the onset of dealing with them, the team at Langford Rae have been always been professional, friendly and thorough. They were helpful particularly at the time of having to make a big move when relocating from another part of the country. They were accommodating with arrangements such as signing of contracts whilst still ensuring that all aspects of the necessary paperwork were in place by the time of the move. I would highly recommend them as the Estate Agent of choice."
"Nikki & her team at Langford Rae were excellent! Although we were only purchasing through them I found them to be extremely helpful & patient! We had a few problems along the way [through no fault of theirs] which they dealt with quickly & efficiently. I would highly recommend them to anyone wishing to sell their property."
"We rented a property through Langford Rae and found the process very smooth in comparison to experiences with other estate agents. James and colleagues were extremely professional, helpful, genuine and the communication was excellent. We felt very supported through the whole process. I'm so happy we were able to rent through Langford Rae and I would definitely recommend them to others looking to rent. Thank you"
"A great staff to deal with, very quick response and always helpful. I dealt with Nikki for our purchase, she has been absolutely brilliant and also handled complicated situations quite well You can use their services without any second thoughts"
"Neil and his team offer a outstanding service, keeping you updated throughout. I was particularly impressed by the way they managed to navigate a very tricky chain. Their experience and guidance really made it all happen and for that we are very gratefully. Would highly recommend the Chelsfield team."
"1st Rate Service through the whole sales process Nikki and Langford Rae dealt with our house move brilliantly from beginning to end. The personal and professional service provided by Nikki and the team was a refreshing change from the industry norm and we wouldn't hesitate to use Langford-Rae again. Our house sale was particularly difficult as our first buyer couldn't sell their property and of course, there was lockdown, but Langford Rae kept communications flowing promptly and constantly through this period and we felt assured that they were on top of things."
"Selling my house after 30 years was daunting to say the least. Without Nikki,s professionalism not sure how I would have coped. She was brilliant, excellent communication throughout with all parties concerned and guided me through the whole process. Would highly recommend."
""I had a grate experienced with Langford- Rae" I had a great experience with Langford -Rae, it was my first time renting a property on my own and James was exceptionally helpful throughout the whole process! Thankyou!!"
"Yea great experience using Langford Rae, not one problem at all. Once you find a local estate agent that you can trust it’s hard to even look anywhere else."
"Langford Rae have been looking after my properties for the last 5 years. I have been impressed by their quick response to phone calls and emails making me fully aware of any issues or repairs that may need my attention. Excellent detailed inspections of properties and found suitable tenants. A very reliable agency. Thanks."
"James has been very helpful and supportive in the whole process, which makes our last minute renting more easier and less stressed. Recommend!"
"Always super helpful and quick to reply! So glad to have Langford Rae looking after our property. Couldn't wish for better agents."
"We have gone through Langford Rae to find a rental property. James had been incredibly helpful answering any questions we had, and understanding of all of the tenants schedules."
"James was very helpful when it came to securing our property!"
""GREAT service as always!... The team at Langford Rae manage a portfolio of properties for me and they are always very efficient, honest and reliable. Their in-depth knowledge of the legislation ensures that I remain compliant and my tenants are safe in their homes. I cannot fault them and would happily recommend them to friends and family.""
""Highly recommend using this estate agent!" ... Highly recommend using this estate agent, They have helped me and my partner into our new home even making other arrangements to help us secure the property going out of their way. Very friendly staff and very responsive."
"Excellent customer support Our last minute renting due to house sale is so much easier with the help and support of this agents' friendly staffs. Thanks again! Very recommend them!"
""Best estate agent just in your corner" “As one of the satisfied customer of Langford Rae Property Agents, I have to share with you my honesty feedback about their excellent services provided for me in recently years. I bought my house and now rent it out all via LR, they offer me a 5 star service at competitive rates, they keep me updated and provide useful information and advice when needed. Highly recommended! I will always use them as my estate agent, only because I trust them and they never let me down“"
""Professional company with very personalised and friendly service." A year ago my long-term tenants unexpectedly had to move out from my property due to financial difficulties. Having managed the property myself for a number of years due to previous issues with letting agents I needed someone to help find some new tenants. Langford Rae were close by so I contacted them for info on their services. Right from the first moment of contact they were polite, friendly and professional. Both their website and the documentation they sent me was clear, concise and accurate. They immediately became my first choice of the few companies I had contacted. Before the house even went on the market, Langford Rae had found me new tenants. All the processes went very smoothly and Langford Rae went above and beyond their responsibilities to help get the tenants installed. I was so impressed I even set a crate of wine to their office as a Thank You for their super efforts! It has been one year now and I cannot thank the team enough. Special thanks to Neil and James who have helped make renting of my property stress and trouble free. Here's to many more years of working together:)."
"In the summer of 2018 we were trying unsuccessfully to sell our family home in Chislehurst. Neil then said had we considered putting the property on the Rental Market, which agreed to. Within days Neil had found a suitable tenant and agreed a competitive rate to handle the complete rental process, with the excellent support of his team at the Chelsfield office. We have now moved on a year and the Client is very happy and wishes to extend the period which suits us well. Thank you Neil and your Team."
"Dear Neil, I just wanted to let you know how pleased we all were with the way you and your team handled the sale from start to finish. Very professional and very courteous, what more can I say? Many thanks and all the best for 2020."
"I was most pleased with your service because selling an unoccupied house sixty miles from where you live can be most daunting. Yet you made the whole process so easy that everything ran smoothly. I was even more surprised when you put the house on the market on a Tuesday and came back to me the following Saturday with four offers. That really was amazing and the sale was completed far faster than I had imagined. I also appreciated your help in finding several local tradespeople to help with problems such as opening locks without keys and clearing the house. Both the locksmith and the house clearing people did a marvellous job — and as I discovered only much later — at a most reasonable price. "
"Langford Rae dealt with the letting of my house in Chelsfield and the service I received was excellent. I was kept fully informed of progress over the period of time that the house was on the market, receiving regular updates and being made aware if issues arose. James' advice was helpful and informative and he always returned my phone calls promptly."
"Organised, professional and polite, Neil and the team are a breath of fresh air when it comes to estate agents. I’ve been really impressed with the way they’ve managed my rental property and I would recommend them highly!"
"I have no hesitation in recommending your very professional and efficient service. I have other properties elsewhere with a different agent and can truthfully say that you are far more on the ball and professional than that which I am used to. Thank you for your care and attention. "
"Neil and the staff at Langford Rae have been extremely professional and offered an impeccable rental property service so far. We have been thoroughly impressed and would not hesitate to recommend."
"We just wanted to say how very grateful we are to you for the amazing work you put into selling our home. After many months on the market with other Agents with no luck you came along, gave us great advice and sold our house within a week. It just goes to show that not all agents are the same and its not only what you know its who you know too. Thank you so much for making it possible for us to start our life in our new home."
"I appreciate all your help. The process has been quicker than I thought. Thanks again. I will spread the good word about LR and specifically Jacqui and Jill at the Chelsfield office. I am saying this as members of a group who continuously share their experiences of buying and renting properties locally; some of these are not great as regards estate agents. Thanks once again. "
"Langford Rae's understanding of all legislation affecting the rental of our property was amazing. They explained everything clearly and in detail to help us avoid any pitfalls."
"Once again Neil and his team have been thorough and efficient in letting our cottage. We wouldn't have used any other agent."
"We canâ€™t thank you enough for all the effort you put in to selling our house. We were on a tight deadline to avoid missing out on the house of our dreams and you were amazing throughout the whole process â€“ huge thanks."
"It was a breath of fresh air to sell our property through LangfordRae. We were kept up to date throughout the whole process and couldnâ€™t fault the service whatsoever."
"The guys and girls at LangfordRae made the whole process fast and simple. They were always happy to answer any questions we had and when the process was held up by unresponsive solicitors, they chased and chased to make sure the sale went through without any stress."