Accreditation
Our Professional Memberships and Affiliations.
NAEA Propertymark
NAEA Propertymark estate agents are experienced and trained professionals who abide by a nationally recognised Code of Practice demonstrating their dedication and commitment to higher standards within residential sales. They hold all the correct insurance and protection to give you peace of mind through your move and are registered with HMRC to ensure compliance with money laundering regulations.
ARLA Propertymark
ARLA Propertymark is a professional regulatory body which promotes standards within the residential letting industry. It is a voluntary body and not all estate or letting agents will be registered. By entrusting your property with an ARLA Propertymark registered agent such as Langford Rae Property Agents you can be confident that the highest conduct and best practices are being adopted.
Deposit Protection Service
The Deposit Protection Service was introduced to safe guard tenant’s security deposits and raise industry standards. All of our security deposits are lodged with the DPS and if a landlord and tenant have a dispute over the correct distribution of a deposit at the end of a tenancy, they also offer a dispute resolution service.
The Property Ombudsman
This scheme is backed by the government and financed by its members. It is not a regulator but a free, impartial and independent alternative dispute resolution service between landlords, tenants and agents.
Our complaints handling policy can be viewed by clicking here.
Safe Agent
As a registered Safe Agent we can offer assurance to our Landlord clients and their tenants that we hold the appropriate protection for any clients’ money that we hold.